About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Hub, a dynamic team of 300+ professionals is driving that legacy forward every day.

The Opportunity

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies.

To support the delivery of that strategy, some of your tasks will be to:

• Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques
• Design and distribute bid requests (RFP) to target carriers / vendors
• Collect, summarize and analyze proposal findings
• Prepare placement / renewal deliverables for clients
• Support the production of benefits plan design and reporting publications
• Process, project and transaction management
• Support policy renewal activities
• Support claims management
• Monthly reconciliation of commissions and perform commission estimates
• Follow regulatory procedures as defined by originating country

What You’ll Bring

• Preferable but not mandatory 3 years or more, of experience working with health and benefit plans and their financials, doing life and/or health insurance operations processes (e.g. invoice and billing, policy administration, renewals, claims, enrolment).
• University degree (preferably in a program with a heavy emphasis on mathematics or business)
• Proficient in Spanish
• Experience in Front Office activities and customer management
• Experience with data entry, validation, and manipulation
Excellent Microsoft Office skills, particularly in Excel and PowerPoint

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.