Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.

Are you ready to turn tech challenges into triumphs? Welcome to the largest vendor of computer software in the world. Join an American multinational company that provides cloud computing services, video games, computer and gaming hardware and other online services. They're not just shaping the future of technology, they’re empowering individuals and businesses to achieve more.

You will turn customers' issues into opportunities, providing technical support and ensuring satisfaction with a touch of magic. Your role encompasses problem identification, investigation, and resolution, both over the phone and through web-based channels. Your daily routine includes collaborating with management and engineering to address service issues, produce bug fixes, develop test cases and escalate issues to management when appropriate, keeping customers informed.

You only need to have native Czech level, be fluent in English (C1/C2) and have previous experience working with DNS (types or records, record creation, DNS management, DNS troubleshooting), Office 365 Directory Synchronization tool (DirSync), Microsoft Azure Active Directory Connect tool (AD Connect) and Active Directory (FSMO Roles, Active Directory Domains and Trusts).

The workplace is located in Entrecampos, in Lisbon, and you will work 40 hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 8am to 6pm.

Ready to revolutionize the tech landscape? Send us your CV!