If you live outside of Lisbon (anywhere in Portugal) - you can work REMOTELY!!

Are you a German-speaking technology enthusiast and have strong interpersonal skills?

Keep on reading!

We are hiring motivated individuals for a Dutch multinational lightingcorporation formed in 2016. The company manufactures electric lights, light fixturesand control systems for consumers, professionals and the IoT.

Your main responsibilities as a Customer Support Specialist

Explain the benefits of continuing their use of the company's services and provide personalized solutions to their unique needs.
Receive and address any complaints the customers may have.
Create the right atmosphere for building strong relationships with customers.
Process requests in the client policy administration system, prepare and send letters/emails containing information and contract documents, and handle requests to update policy details, including changes to payment information.
The ideal candidate is a fluent German speaker with communicative English skills of at least B2 level. We'd be more than happy if you have:

Experience in customer service or sales, but most importantly,
Ability to work in a fast-paced environment.
A positive attitude and be a team player.
If you're willing to relocate to Lisbon, Portugal, then you're just the person we're looking for!

We offer:

A competitive salary paid either in 12 or 14 instalments (you decide!)
Annual base salary is 14 400 Euros Gross
An annual base salary with Performance Bonus of 15 600 Euros Gross.
A Language Complexity Bonus.
Meal allowance of around 8 Euros per day ( around 240 Euros per month)
Health insurance.
Opportunities for career development.
Stable Employment Contract.
For relocation:

A relocation package that covers all the essentials for a smooth transition to Lisbon includes:

Covered flight to Lisbon
Or any transportation of your choice
The access to a discounted accommodation.
Apply today by submitting your CV, including your full name, contact information, and email address.

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