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ENROLLMENT SPECIALIST Full-time

de Experis Project Solutions Lisboa em Lisboa (Publicado em 01-09-2022)

Be part of a company that is a leading provider of cloud-based solutions to address financial process automation. We are looking for people who are not merely interested in a job, but rather are passionate about their profession. The Enrollment Specialist is responsible for enrollment related tasks at the company.

Responsibilities


  • Initiate outbound calls and receive inbound calls to businesses to assist supplier in activating their profile

  • Encourage companies to convert to electronic payments by joining the company responding to supplier objections with approved call scripts.

  • Ability to quickly adjust performance based on feedback from call shadowing, coaching, QA, and QoS reports.

  • Perform other related duties as assigned by supervisors

Requirements


  • Two years of general office experience, preferably in a technical environment

  • Customer Support experience

  • Excellent oral, written and interpersonal communication skills

  • Strong listening and analytical skills

  • Ability to explain product features in a business-to-business tele-sales setting

  • Intermediate level of knowledge with Internet technology

  • Demonstrated ability to work well in a team environment

  • Excellent problem-solving skills and the ability to exercise sound judgment

  • Experience with MS Office applications

  • Fluent in English and French or German or Italian or Spanish

If you think you have the profile of the ideal candidate, send us your application.


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