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Dutch-speaking customer advisor at Bol.com in Lisbon
de City Job Offers Lisboa em Lisboa (Publicado em 30-08-2022)
New Bol.com career opportunities in Lisbon for Dutch-speakers
If you have a passion for the online world, this is your chance to work for the leading e-commerce in Netherlands #wearehiring We offer you an exciting position with great work environment and true career opportunities in sunny Lisbon.
Dutch-speaking Customer Advisor for Bol.comThe company
Bol.com is the leading webshop in Netherlands for books, toys and electronics, with the highest expected growth.
The role
You will offer assistance, answers and information to customers in your language. As a Dutch-speaking Customer Advisor for Bol.com you will be responsible for customer questions within a set period of time.
Your opportunity
Bol.com is one of the largest E-commerce sites in Europe and the market leader in Netherlands and Flanders regarding online sales of books, entertainment, electronics and toys. We want to inspire your passion for technology with this job offer for one of the most popular e-stores with access to more than six million products.
This is your new job in Lisbon if
- Excellent communication skills in Dutch and you are fluent in English (spoken and written)
- You enjoy dealing with people and you have excellent communication skills
- You have an international mindset and you are happy to relocate to sunny Portugal
- You have an excellent knowledge of the MS Office suite
- You have completed at least VMBO
***Experience in a contact centre role is a plus
Your day to day at work
- Answer customer questions through troubleshooting
- Identify possible escalations and resolving them according to the correct procedure
- Collaborate with the back office and other departments to offer a targeted solution to the customer
Keywords to success
- People-oriented
- Problem solver
- Team player
- Professional manner
Benefits
- Competitive salary + bonus (for international #cityjobbers living in Portugal at the moment we have the following signing bonuses: €1.000 for candidates who want to make use of a company apartment; €1.500 for those who want to opt out of using a corporate apartment)
- Stable work and career progression
- Relocation package within initial flight expenses refund (9 months after signing the contract), possibility to live in one of our apartments in Lisbon and annual complimentary return flight to your home country (in Europe)
- Investment in training and personal development
- Free Portuguese language courses
Take this opportunity and be part of the success of a great brand. True career opportunities are waiting for #cityjobbers willing to make a move to a dynamic, young and multicultural team in Lisbon.
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