German-speaking Customer Support Advisor at BOSE in Lisbon

Permanent Full-time

Lisbon is a great place to work and to live: it?s a cosmopolitan and sustainable city, rich in culture, history and diversity with new job offers. Join BOSE, the famous audio equipment brand and start your career in the musical industry #wearehiring

German-speaking customer service for BOSE (m / f)

The company

Bose Corporation is the place to be to explore your potential. Founded in 1964 by a professor of electrical engineering at the Massachusetts Institute of Technology, over the decades, the firm is driven by innovation. They invest in long-term research to develop new technologies, changing the way people listen to music.

The opportunity

Join their German Customer Care Team in Lisbon. We are looking for motivated customer service specialists to be part of their multicultural staff. This is your chance to gain valuable experience working abroad while you develop communication skills.

The role

Your mission is to deliver premium consumer service in your language. You will get the expertise to navigate through individual needs, providing a solution through Bose iconic products for home, car, on the go and public spaces.

This in your new job at Bose Portugal if

• 
  You are proficient in German and fluent in English (written and spoken)
• You have excellent communication skills
• You are happy to stay in sunny Lisbon at least 12 months

** Experience in customer service is a plus

Your day-to-day at work

• 
  Provide German-speaking inbound customer service to Bose clients
• Advice on payment methods in the Bose online shop
• Assist with shipping, delivery, return, exchange and questions about product registration
• Deal with customer inquiries and complaints
• Handle customer data

Keywords to success at work

• 
  Problem solver
• Empathy
• Responsible
• Team player

Benefits

• 
  Intensive training and familiarization phase
• Various opportunities to grow and develop within the organization
• Private health insurance
• Possibility of accommodation in a company apartment
• Free Portuguese language courses

Be part of a multilingual team of passionate engineers, developers, researchers, traders, marketing experts and dreamers that work together to share with customers unique musical experiences.