About the job

The Reporting & Services Lisbon platform is a key component of the CIB Global Human Resources setup. Our mission is to support the CIB HR activities through administration roles & processes monitoring, permanent and ad-hoc reporting with in addition any new processes not already covered by another team. Our main challenge is to set up strong processes with high-end data quality while keeping flexible and open services for the largest set of demanding clients.

Activities of the R&S team include:

• Headcount monitoring & reporting (ExCo Dashboard?)


• Systems administration (SPEAR, My Development?)


• Appraisals & 180° processes management


• Learning & Development support & reporting


• Micro Processes management (SMPs, JAD?)

Your Main Activities Are

L&D Catalogue, support & reporting

• Management and organisation of the training programs and seminars, coordinating with Business lines, the training service providers, Learning & Development (L&D) teams, communication team, and the IB population.


• Implement and manage analysis of data (quantitative and qualitative) to produces support presentations in reporting to Management. Ensure implementation and accurate monitoring the KPIs of the IB Academy.


• Proactively Monitor the budget of the IB Academy


• Actively Participate to the implementation and deployment of the IB academy communication strategy towards all stakeholders.


• Maintain the network with the local HR teams of EMEA to enrich the local training program and ensure the transfer of knowledge across EMEA.

The person will take part of the L&D team in IB Academy and it should develop a strong partnership with the other members of the team.

L&D tool administration & projects follow-up

• Setup and follow up of projects from the specifications up to the go live


• Be the principal point of contact with the tool provider, making the main exchanges regarding the development needs and the new functionalities available


• Representing IB Academy in meetings regarding My Learning topics


• Develop and enhance the current processes & services, proposing improvements to better serve our clients

Profile and Skills to Success

Experience

• Strong reporting & presentation experience


• Experience in managing multiple projects with consistent quality and timely delivery


• Systems administration & support (My Development)


• Microsoft Office (Excel, Word, PowerPoint etc.) package minimum at intermediate level

Essential Skills/ Competencies

• Skilled relationship builder - ability to work with different stakeholders


• Strong Team Spirit


• Innovation and creativity


• Results and delivery focus especially during change with customer satisfaction in mind


• Capacity to manage priorities


• Communication


• Sense of confidentiality


• Able to work under pressure


• Fluent in English

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 68 countries, with around 193 000 Employees ? including more than 148 000 in Europe.

• Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.

• In case you are selected for this role, further documentation will be requested to support your hiring process.