Duties

• Being our in house HR expert for your country, and handling all complex people related matters as they may relate to the EOR employee lifecycle at Deel




• Owning and drive EOR employee lifecycle: onboarding/off-boarding, orientation, employee support, performance management, payroll, benefits




• Providing a high-level of support to our EOR employees, being the first point of contact for any HR related queries




• Admin support: generation of reports, employment verification letters, HRIS administration




• Providing a high touch local experience where required, and helping the product and operations team create systems that can scale with Deel

Requirements

• +2 years of International HR professional experience in a high-volume and fast paced environment




• Fluency in Portuguese and English languages (Spanish is a huge plus)




• Local HR qualifications and certifications are a plus




• Strong analytical skills: identify, scope and resolve complex and sensitive HR issues




• Data driven: you challenge status quo and strive to improve response times and employee experience




• Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus