A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Team Lead, Technical Release Manager based in Portugal - Remote.
If you are a problem solver, inquisitive by nature and driven by curiosity, this is the job for you!
Job Responsibilities and Expectations:

• Lead and supervise a team of Technical Release Managers (TRM) supporting the continued adoption of XL Release;


• Act as the SME for XL Release evangelizing best practices to establish and improve the Release Management Operations practice;


• Lead ongoing engagements with the Product Lines leaders for on-boarding and maintaining to XL Release and act as single point of contact;


• Own the change management processes promoting data integrity, data governance, compliance efforts with all relevant internal stakeholders;


• Own the processes for delivering error-free downloads for our customer base;


• Develop automated gatekeeping workflow for ?Go/No-go? decisions to move/not move an application forward in processing to customer access;


• Develop automated CAB approval process with binary (?move forward/go back?) decision tree;


• Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve critical release business needs;


• Leverage technology and process innovation to bring continuous improvement to ongoing operations (scalability, efficiency, scope, etc.) across the system and teams;


• Requires a candidate with the proven ability to drive process improvements. new process creation, as well as keep pace with our growth and motivate others to meet the challenges of a deadline-driven environment;


• Coordinate the introduction of new capabilities & products to our customers;


• Partner closely with Engineering, Product, Marketing, Professional Services, Technical Support, Customer Success, and Sales;


• Build and streamline the processes to drive adoption of new functionality at scale;


• Lead, manage, and grow the team;


• Drive strategy & execution of early (beta) Release access programs for new products;


• Oversee the Subject Matter Expert (SME) program for each of the core product areas;


• Manage strategic initiatives related to customer expansion, such as expanding into new personas & verticals.

Desired Skills & Experience:

• Bachelor?s degree in Computer Science, Computer Engineering or related technical discipline;


• Experience managing, analyzing and communicating results to senior management;


• Experience using data and metrics to drive improvements;


• Experience owning program strategy and end to end delivery;


• 5+ years experience in Program/Project management and Release Management;


• 5+ years experience delivering cross-functional projects;


• 5+ years of work experience with process/product improvements and business analysis;


• Experience implementing repeatable processes and driving automation and standardization;


• Experience defining and executing against program requirements;


• Strong program management and analytical skills, be comfortable dealing with ambiguity, and have the ability to effectively influence and communicate with global stakeholders;


• Proven ability to think and move quickly and manage difficult tradeoffs to meet deadlines;


• Experience in strategy, change management, release management and rolling-out large scale initiatives. Experience executing both strategic and operational initiatives;


• Experience planning, scheduling, implementing projects in a demanding, change-oriented, fast-paced environment requiring a high degree of deadline-driven productivity;


• Proven ability to work with team members to design scalable processes, implement strategic projects that solve business problems, with focus on continuous improvement;


• Ability to lead and work effectively with cross functional groups;


• Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including senior leadership;


• 7+ years of relevant engineering experience;

Ways To Stand Out From The Crowd:

• MBA is a plus;


• Knowledge of XL release is a plus;


• Experience with agile software development methodologies (Scrum/Kanban & SAFe);


• Knowledge of software development best practices;


• Experience operating critical systems;


• Sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results;


• Proven ability to work in a dynamic, ambiguous environment, meet tight deadlines and prioritize workloads, and ability to develop new ideas and creative solutions;


• A strong track record of project delivery for large, cross-functional, projects;


• Track record of bringing in and growing engineering talent;


• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.

The Longer Story:
One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.
OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.
Working at OutSystems
We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.


• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.


• Global colleagues who are as smart, hardworking, and driven as you.


• Our DNA is disrupting the status quo. It is why our company exists.


• We ?Ask Why? a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

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