Job Details

Training Developer

Sensormatic Solutions

For more than half a century, Sensormatic Solutions has been helping our customers solve their security, safety and operational business challenges. Sensormatic is a market leader in the $100 billion global fire protection and security solutions industries, and is a trusted partner to our customers around the world. Our passion to deliver innovative solutions that enhance business profitability is greater than ever.

Sensormatic, is a leading provider of retail performance and security solutions, deployed today at more than 80 percent of the world's top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Over the past 50 years, our solutions have kept hundreds of millions of people safe and helped keep billions of items on store shelves and available for sale. Sensormatic provides retailers with visibility and insights into their inventories, shoppers, and facilities to improve operations, optimize profitability and create memorable shopper experiences.

As a Training Developer, this employee will design and develop instructor-led, web based and blended learning tools for sales, technical teams and end users. Based on a solid understanding of organizational training needs, the incumbent will be responsible for creating impactful, engaging, and innovative learning experiences. The Training Developer will be instrumental in ensuring that all output is compelling, impactful and meets the defined business objectives.

JOB RESPONSIBILITIES

Assimilates and summarizes organizational training needs, based on input from users and guidance of internal subject matter experts and key stakeholders. Defines course learning objectives, determines media needs, and recommends training mediums. Leverages relevant content to create instructor led and web-based training for use by sales teams, technical support personnel, and end users, as defined by key stakeholders (training mangers, marketing, product management, sales).

As the creative lead, collaborates with other team members and stakeholders to create impactful, engaging, and innovative learning experiences. Makes design recommendations to the team to ensure optimal impact of deliverables. Engages with other training teams across the enterprise to understand their approaches and to identify synergies, especially in the use of creative elements, software packages, and mobile platforms. Drives on-time delivery of high quality output that is compelling and effective. Provides completed training modules to training delivery teams, ensuring effective distribution to all channels and to all targeted audiences. Gathers feedback and reports on KPIs and metrics, including use, perceived quality and impact of training deliverables. Serves as primary point of contact for training content inquiries and support.

Candidates for this position must have:

• 4-year college degree in business, communications, marketing, graphic design, or its equivalent
  
• 5-7 years as a training professional, with applicable experience in instructor-led, web based and online courseware design and development
  
• Advanced knowledge of online learning software and web based learning management systems such as Lectora, Captivate and/or Adobe eLearning
  
• Proven track record of designing and delivering educational courses on time and on target
  
• Ability to select communication styles and training mediums that resonate with different audiences: sales teams, technical staffs, and end users/customers
  
• Comfort with new and emerging training processes, mediums and styles (video, mobile, blended)
  
• Strong communication skills and an a bility to effectively engage at all levels of the organization
  
• Strong team building and people leadership skills
  
• The ability to be self-led while being conscious and acting in the best interest of broader team and organization
  
• Flexible; able to manage multiple projects in a dynamic, fast paced working environment
  

An ideal candidate will also have:

• Training delivery experience
  
• Graphic design or digital marketing experience
  
• An understanding of Meridian systems
  
• Prior exposure and understanding of the Sensormatic portfolio
  

Sensormatic is a diverse company that believes its employees are the foundation for investing in its future. Diversity and inclusion are key drivers to growing our business and providing a work environment that fosters contributions by all employees.

Sensormatic is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law. EEO/ AA/ Female/ Minority/ Veteran/ Disability Employer

Johnson Controls values a diverse and inclusive workplace. Providing this information will help us to ensure our recruitment practices promote equality of opportunity.

Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.

The information will be kept anonymous and your answer will be treated with the strictest confidence and protected from misuse. We assure you that your answers will be used only for the purposes of monitoring our equal opportunities policy and will not be used by us to make any unlawful decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.

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