TECHNICIAN APPLICATION SUPPORT (JOB NUMBER: 2201CIBIT9467)

About the job

• The candidate will have the following mission:
  
  • Become after trainings expert-SME-with Multifonds software (Temenos) and Pcontrol (Milestone Group) to provide a high level of functional support
  
  
  • Analysis and solving accounting issues during production phases
  
  
  • Raise change requests to the vendor, ensure the follow up of issues until the delivery of patch corrections
  
  
  • Understand accounting principles and funds structures to produce NAV
  
  
  • Contribute to maintain a very stable BAU to deliver NAV on time and match with the deadlines
  
  

Your Main Activities Are

• To Ensure:
  
  • Efficiency of the solution applied in production to solve issues
  
  
  • Proper Communications to Operational Users regarding item resolution and status
  
  
  • Internal Global Communication between APS IT Client teams
  
  
  • The right application of SLA and fulfil APS IT duties
  
  
  • Sharing your expertise and knowledge with the team
  
  
  • Applying the rules and the procedures
  
  
  • Avoiding recurring incidents
  
  
• Write
  
  • Documentation related to the work around applied in BAU
  
  

Profile and Skills to Success

• Good knowledge of Funds industry in general


• Strong knowledge of financial products and accounting principles


• Be familiar with Multifonds (Temenos) and pControl (Milestones) softwares


• IT or Business degree


• Experience in production support activity


• Oracle SQL / PL-SQL- ACCESS & EXCEL


• Microsoft package skills (daily use)


• Excellent written and oral English skills are essential, any other language is an advantage


• Good interpersonal skills


• Excellent communication skills


• Manage multiple contacts with multiple teams


• Rigor and Organization


• Priority Management and sense of risk


• Ability to work with pressure


• Ability to manage multiple tasks on parallel

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 68 countries, with around 193 000 Employees ? including more than 148 000 in Europe.

· Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.
  

• In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location

: PT-11-Lisbon

Job Type

: Standard / Permanent

Job

: INFORMATION TECHNOLOGY
Education Level: Not indicated
Experience Level: Not Indicated

Schedule

: Full-time