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Portuguese Speaking Customer Advisor Full-time

de SmartRecruitments Lisboa em Lisboa (Publicado em 23-01-2022)

Do you speak Portuguese and want to work in Greece?

We are currently looking for Portuguese speakers to join us is Athens - Greece !

What you will do:

-Analyze issues of business customers, partners, clients or internal stakeholder?s and find the best ways to resolve them;
-Address issues via chat, email or phone channels, following operating procedures;
-Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
-Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

What you will bring:

-Fluent/Native in written and verbal in Portuguese
-Good written and verbal skills in English
-Experienced at using search engines to find information on the internet
-Familiar with and heavy-user of social media products
-Professional experience in back office or administrative task-based roles
-Experience in text editing, revision or digital content analysis (desirable, not mandatory)

What we offer:

-Competitive monthly salary + 2 extra salaries per year.
-Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable.
-Strong possibility of career progression
-Initial and continuous training
-Work contract ? Full time position
-Opportunity to work in a multicultural environment

Job Type: Full-time

Work Remotely:

  • No


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