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PT Operations Manager
de Kencko Lisboa em Lisboa (Publicado em 21-01-2022)
Our Mission
We make it easy for everyone to build healthy habits and eat more fruit and vegetables by creating innovative products that are highly nutritious, sustainable and delicious.
How We Do It
Just 1 in 10 US adults eats the recommended minimum of 5 cups of fruits and vegetables every day. We're helping solve that problem with convenient, organic, and mouth-watering products. We transform fresh, organic fruits and veggies into handy single-serving meal moments such as instant smoothies, delicious gum drops, and hearty bowls.
Job Overview
We are a fast growing B-Corp company who strongly believes every single kencko-er we hire is a key part of our shared success. We are now seeking a full-time PT Operations Manager to be a part of the team in our Lisbon-Marvila office. This position requires strong leadership and teamwork skills, good analytical and critical thinking, the ability to plan, organize and prioritize work and communicate effectively.
Main Goals
Manage our PT Operation, supervising a fluctuating Fulfillment team of 20+ including permanent and temporary staff, and ensuring that we have the right resources in place to fulfill and ship our members orders accurately and on time. That requires looking at sales forecasts, planning and allocating resources accordingly; Designing, improving and implementing efficient processes in order to maximize storage and fulfillment capacity, minimize costs and reduce the order creation to delivery times.
Responsibilities:
Manage the day-to-day performance of order fulfillment and daily replenishment shipments in our PT Fulfillment Center- Empower the team by organizing and effectively communicating with the team to ensure a smooth operation
- Analyze data and KPIs to monitor daily performance for inventory management and order fulfillment & shipping
- Recommend and assist in the implementation of best practices to drive efficiencies and streamline processes, helping the team to ensure that all customer orders are accurately fulfilled and shipped, as soon as possible
- Ensure we follow HACCP quality standards
- Contribute to the development of new tools, processes and KPIs that foster consistency among different teams
- Help improving current communication and reporting tools and processes, including daily, weekly and monthly reports indicating full operational status
- Communicate with senior leadership to plan and coordinate operational activities according to targets and forecasts
- Train and support all new employees and temporary staff in your department. This includes sharing and requesting resources as needed
- Embody and promote a healthy working culture that is true to kencko?s values, fostering a sense of teamwork and collaboration
Required Skills and Qualifications:
Degree in Engineering, Management, Logistics or similar is preferred- 5+ years of working experience
- 3+ of team management experience, retail, D2C / e-commerce is preferred
- Exceptional leadership and people management skills
- Excellent organization and communication skills
- Very strong analytical skills
- Ability to work well with others in a collaborative team environment
- Comfortable working in an evolving and dynamic environment
- Strong communication and strategic thinking
- Experience working with Excel/Google Sheets or similar tools including formulas
- Bonus Points: working with an ERP such as Sage
- Ability to laugh at yourself and at the small day to day things
- Excellent level of spoken and written English
- Fluent in Portuguese
- Ability to work in our Marvila office
What we offer
The opportunity to join a B-Corp team that is shaking-up the nutrition industry for the better!- An employee stock equity award
- Private health insurance, kencko pays 100% premium for you and your spouse/domestic partner
- 25 days of paid time off
- Remote work on occasion
- Meal card allowance
- Transit pass allowance
- Donation to your favorite charity on your birthday!
- Wellness perks via our kencko-er assistance program (sessions in legal, financial, work/life balance, and mental health)
- A destination offsite
- A casual, dynamic, ambitious, and for real fun work environment!
How To Apply
Along with your CV in English, please answer the following questions found in our application.
kencko is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
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