Job Description:

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Salesforce Administrator based in Lisbon, Portugal remotely.

Job Responsibilities and Expectations:

• Ensure integrity in key systems as well as maintaining the processes to support the data quality.


• Along with the rest of the MDM team, this person would be accountable for data integrity, identifying gaps or data impacting routing and conversion.


• Perform ongoing cleansing, deduplication, normalization, and enrichment of the data.


• Prepare and load data files (using Salesforce DataLoader or DemandTools) and/or manually insert/update data directly in Salesforce or other data management system.


• Provide daily administration and support of record routing and lead conversion, troubleshooting and supporting Sales/Marketing with process inquiries.


• Identify areas for data quality improvements and data enrichment opportunities.


• Resolve data quality issues through the appropriate choice of error detection and correction, process control and improvement, and process design strategies.


• Collaborate with multiple levels of business stakeholders across functional areas to define business requirements, including sales and functional leaders, subject matter experts (SMEs) and data stewards.


• Triage tickets and collaborate with various teams to troubleshoot and communicate resolutions.


• Create reports and dashboards to monitor data quality and support business and sales processes.

Desired Skills and Experience:

• BA in Computer Science, Mathematics, Statistics, or other STEM related discipline preferred


• 2+ years work experience is strongly preferred


• 1+ years Salesforce administrative experience preferred


• Demonstrated ability to learn and apply new technologies quickly


• Strong written and verbal skills from both business and technical perspectives


• Salesforce Administrator Certification preferred


• Salesforce Trails Preferred:


• Admin Beginner


• Admin Intermediate


• LeanData experience

LeanData certification preferred

• DemandTools experience preferred


• Ability to work independently


• Strong attention to detail, including analytical and problem-solving skills


• Exceptional work ethic, customer service and interpersonal skills


• Superior verbal and written communications with ability to effectively communicate at multiple levels in the organization including team members, external data providers, and management


• Strong facilitation, negotiation and influence skills


• Strong decision making, analytical and problem-solving skills


• Ability to work in a highly matrixed business environment


• Ability to work in a geographically dispersed business environment

The Longer Story:
One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems
We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.


• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.


• Global colleagues who are as smart, hardworking, and driven as you.


• Our DNA is disrupting the status quo. It is why our company exists.


• We ?Ask Why? a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

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