Job Overview

Main responsibility of Sales Operations Coordinator is to create, maintain, and provide prospective client lists for marketing and sales purposes though frequent and knowledgeable use of the Salesforce customer relationship management software. Drive order/sales forecast and execution. Build up processes & database to generate management reports.
Essential Functions

• 
  Assist account application and coordinate account attribute related issue resolution

• 
  Assist in maintaining and adapting systems to best fit sales team needs and overall efficiency, provide reporting and propose future reporting changes wherever necessary to gain clarity on sales activity

• 
  Support tender process, and issue tender documents as needed

• 
  Create and maintain marketing, invoice, contract, and miscellaneous information for ready access

• 
  Understand the sales process and identify ways of supporting and improving it

• 
  Manage lead generation activity and assist on the direction of inbound leads

• 
  Monitor the Salesforce systems to provide routine and custom reports and lists for sales and marketing purposes

• 
  Provide event and conference scheduling, coordinating, and organizing

• 
  Draft emails, PowerPoints, and documents; manage the monthly newsletter, and conduct routine email communications

• 
  Coordinate cross-function teams to resolve customer issues & complaints

• 
  Report to the Director, and work in conjunction with the Sales team

• 
  Compile corporate sales processes and procedures

• 
  Monitor pricing policy carrying out

Qualifications

• 
  Bach. Degree on Economy, Business Management or similar

• 
  Previous experience related to finance

• 
  High English and French level
  

• Experience in sales administration will be a plus

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible ? to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.