COMPANY

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you?ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 900 routes to more than 30 countries, we?re the UK?s largest airline, the fourth largest in Europe and the tenth largest in the world. Flying over 90 million passengers a year, we employ over 14,000 people. Its big-scale stuff and we?re still growing.

JOB PURPOSE

To support the HR Manager in providing expert professional advice and guidance to the relevant client area on the interpretation of HR policies and procedures; the management of complex employee relation cases and HR generalist best practice.

JOB ACCOUNTABILITIES

The key responsibilities are as follows:

HR Policy and standards

• Provide advice to managers and employees on terms and conditions of employment and HR policies to ensure consistency and fair application

• To ensure relevant Line Management tools and guides are regularly updated and reviewed in line with statutory changes and changing business priorities
  

Employee Relations

• Provide advice and admin support for disciplinary, grievance, performance and absence matters and escalate issues as appropriate

• To track, monitor and analyse the causes of employee relations cases and identify and deliver interventions to reduce their re-occurrence

• To support the HR team in the management of Employment Tribunal cases

• To support and deliver an ongoing programme of People Management training to line managers in order to improve the management of people issues within the business

• Maintain and update own knowledge of HR issues and employment legislation, ensuring that knowledge is shared and acted upon within the team and across the business

Recruitment

• Support the recruitment process by advising line managers on the policy, the tools and supporting them in recruitment activities

General

• To monitor and analyse people metrics and recommend interventions to improve overall performance
  

• To support the Business Partner to deliver regular business processes such as Peakon engagement survey and pay and bonus reviews

• Undertaking benchmarking activity/supporting preparation activities prior to union consultations and negotiations

• Any other reasonable duties as requested by the HR Business Partner

Requirements of the Role

KEY SKILLS REQUIRED

The successful candidate will have the following skills/experience.

Essential:

• Previous experience in advising on complex Employee Relations activity such as disciplinary and grievance management
  

• Ability to influence remotely, and effectively build relationships with client group

• Experience of working within a fast pace, multi-site organisation in HR, working at all levels of the organisation and cross functionally

• Experience of working within a leading-edge HR Business Partnering HR model
  

• Ability to demonstrate and combine a methodical and organised approach to work situations with attention to detail

• Ability to remain calm under pressure resilient and development orientated

• Ability to interpret policies and procedures, identify issues and use initiative in providing innovative solutions

• Excellent numerical / verbal / written communication skills

• Good working knowledge of MS Office packages

Desirable:

• Ideally qualified in HR or Legal.
  

• Experience in delivering HR Projects

• Previous experience in an international organisation

• Previous experience in working within an union environment

This role will be based out of Lisbon / Faro - Portugal.

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