Are you passionate about online marketing and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online marketing with a current annual revenue of more
than 100 billion US dollars. You will support our client as a Technical Support Expert, providing a professional and exceptional technical support to their corporate client base in an innovative and fast
paced environment.

The job
You will be part of a team of top class Technical Support Experts. You will receive enquiries via a ticketing
system and resolve them using your expert technical knowledge of the online marketing platform.

As a Technical Support Expert you will be working with one of the products below:

• Search Ads 360
• Display & Video 360
• Campaign Manager
• Authorized Buyers
• Studio

The activities

Part of your daily activities will be:

• Resolving technical enquiries and troubleshooting of the online marketing platform in a B2B

environment;

• Using judgement in defining solutions to clients and adapt existing processes and methods to craft

alternative solutions;

• Using basic coding and debugging skills for problem analysis;
• Understand the business goals of the clients and support them through a chat system providing

solutions in a timely fashion;

• Achieve strong customer satisfaction with a focus on quality and results.

Requirements:

• Fluent/native Portuguese


• Good level of English


• Excellent communication skills


• Previous experience is an advantage

Benefits:

• Paid Training


• 40 Hours per week from Monday to Friday, between 08.00h and 18.00h local business hours


• Holidays and 14x salaries


• Fixed term contract


• Performance Bonuses

If you wish to apply send your CV to [email protected]

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.