if you are interested or have any question please contact and send you CV to: [email protected].

If you speak French and have passion to help others, we are looking for you!

We are looking for an order support agent with a High Level of French and a good level of english to join an international outsourcing service provider.

During your day to day:

- You will provide support to customers who have order-status questions or require changes to their orders;
- You will make it seem easy by translating tech-speak, billing and shipping concepts into everyday, understandable terms;
- You will follow multiple sources of information to stay current on product features, technology changes and other ocurrences that impact customers;
- You will ensure an excellent experience by managing the customer's expectations about product delivery and other matters.

REQUIREMENTS
You are the person we are looking for if:

- You have passion to service end-customers (B2C);
- You have excellent communication skills high focus on customer satisfaction;
- You have native or very high language skills in French (verbal, reading, writing) + good in English (reading, writing)
- You have schedule availability for 8h rotating shifts;
- You are customer-oriented and you care about customer satisfaction.

OFFER
- You will start of an international career;
- You'll be joining an award winning team;
- You will have the possibility to work with a prestigious brand;
- You will be part of an innovative and forward thinking company;
- You will live in Lisbon, a great place to live and work;
- You will receive an attractive base salary, food allowance and a performance bonus system.