Purpose & Overall Relevance for the Organisation:

• Ensure correct and daily execution of key responsibilities in the HR department, including GBS Team support on HR related topics


• Support HR areas such as database maintenance, and SAP system


• Ensure we are delivering best in class HR Support to our business partners and Employees

Key Responsibilities and General Accountabilities:

• Build up and maintain a good working relationship with internal customers and ensure a quality level of service to the employees of GBS Porto


• Act as first point of contact for employees queries on HR processes


• Handle all HR relevant administrative processes as well as support to HR development processes


• Ensure legal compliance in all admin HR processes
  
• Ensure all legal reports and communications are done accurately and timely (Single report; Social Security communications; INE reports?)


• Schedule and organize initial and regular medical appointments
  
• Ensure regular and proper updates of SAP and all relevant HR lists
  
• Supports the integration of new employees from HR side (initiate relocation and moving activities, onboarding, feedback meetings, employee documentation completeness, etc.)
  
• Support seamless on-boarding and exit processes, including survey information distribution and introduction of new employees on their first day (adidas ID-card, location, etc)


• Ensure timely issuing of reference letters or any other declarations employees may request


• Update lists and reports as required (new hires/distribution lists/open positions list etc.)


• Payroll related tasks: receive, organize and record employees? attendance; verify monthly payroll information in SAP to ensure proper execution


• Organize and maintain process descriptions / HR Manuals; organize and maintain HR files (physical and digital archive)

Key Relationships:

• Team colleagues


• GBS employees


• GBS Management Team

Knowledge, Skills and Abilities:

• Complete familiarity with Microsoft Office or equivalent tools


• Ability to read, write and communicate in English in a business setting
  
• Ability to identify process improvement opportunities


• Ability to understand and maintain the confidentially of many HR / administrative documents, processes and discussions


• Problem solving and analytical skills


• Self-motivated and self-directed individual


• Good communication skills / good team player

Requisite Education and Experience / Minimum Qualifications:

• High school degree or equivalent experience, preferable in Human Resources or related area


• 2-3 years relevant work experience in the HR / Administrative area