Keys and Responsibilities:

• 
  Problem solving attitude
• 
  People skills capability (Active listening, Teamwork, Responsibility, Dependability, Leadership, Motivation, Flexibility, Patience, Empathy)
• 
  Flexibility to work in all shifts available in the project, including night shift.
• 
  Good level of English for communication with all stakeholders.
• 
  Fluent in Spanish

What we offer:
Integration in a solid and prestigious multinational company, leader in its sector
Possibility of joining a dynamic team with a high potential, contractual conditions matching your proven experience and career development opportunities
Lisbon in a glance:
If you have children, or are planning to start a family in this peaceful location, state schools are generally free from pre-school to higher education but you can also find private English-speaking international schools in the Greater Lisbon area, especially in primary and secondary education.
Portugal has a high standard of healthcare services. Eligibility for the Portuguese healthcare system is residence-based, meaning healthcare in Portugal for expats is available for those who are legal residents in Portugal. This can include non-working residents under certain conditions, such as unemployed, retired, or dependent family members. In Accenture all our employees are offered a private health insurance.
With a cosmopolitan vibe to rival London and packed with places of interest, Lisbon is an incredible place to live. There is history wrapped up in the grand palaces and heritage districts but there is also an atmosphere of surprise and joy too. You can take in the latest in digital installation art at the Berardo Collection Museum, or go nose to nose with a shark at the Oceanario. Meanwhile, the mysticism of Sintra is just half an hour away, while endless beachfront stretches 15 mins away in the peninsulas around the Tagus Estuary and the Atlantic Coast.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions ? underpinned by the world?s largest delivery network ? Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 537,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

INTERNAL QUALIFICATIONS

• 
  Previous experience as SME, Policy Analyst, Trainer or Quality analyst.
• 
  Intermediate knowledge of Excel

EXTERNAL QUALIFICATIONS

• 
  Proven experience as a supervisor or relevant role for a minimum of 2 years
• 
  Good knowledge of MS Office ? especially Excel as Intermediate