About the job

As Management Support Officer role integrated within the scope of the COO Office, it is expected that he/she is able to contribute to the results of the Management Support Team by taking the initiative in daily tasks, anticipating them in order to have them completed before deadlines. He/she is expected to facilitate cooperation and interactions whilst acknowledging the benefit of differing viewpoints and ways of working. Furthermore, he/she is expected to identify and correct issues or errors, escalating in case of any exceptional or irregular situation. Raise alerts when needed and as soon as possible to allow the proper management of the situation at hand and to insure a high level of service of the Management Support team.

To conclude, he/she must respect the norms of BNP Paribas Portugal and perform tasks and/or participate in transversal projects and initiatives.

Your Main Activities Are

• STAFF MANAGEMENT:

Deliver a harmonized on-boarding & off-boarding process for external staff across different scopes

Contribute to reduce the security & compliance risk identifying and reporting risk situations on the processes (example: leavers identified too late ?)

Contribute to data quality control and follow up (request corrections in case of anomalies).

• INVOICING AND ACCRUALS:

Process direct expenses and external staff invoicing management

Perform the payment follow-up for FAP (AE & DE)

Produce KPI & dashboards (daily and/or weekly and/or monthly

Execute Monthly accruals reporting to Finance of external staff

Centralize all data to perform more accurate Accruals of External staff (AE)

• REPORTING & DATA RECONCILIATION:

Produce reports at entity level and for a variety of stakeholders/ internal departments

Contribute to reduce current and future operational risk & workload on management

Centralize all data to perform accurate reporting (HC Analysis, Collecte des Effectifs & Forfaits, ?)

Profile and Skills to Success

• Good communication skills, verbal, written and listening in English. Fluency in French is a plus


• Strong analysis capacity, rigor and accuracy, dynamism, autonomy, organization and responsibility


• Ability to work under pressure and commit to deadlines


• Strong interpersonal working relationships


• Able to adapt to a fast paced and multi-cultural environment


• Passion, tenacity and resilience in an ever-changing environment


• Risk oriented profile with strong analytical and investigation skills


• Good attention to details and rigorous


• Excellent team spirit

About the Team

The Management Support department is inserted in the newly created unit BCP, Controls and Conduct, which aims to ensure a robust control and oversight frameworks to protect our business services and lead our transformation to further strengthen our platform?s operational resilience.

The Management Support team is in charge of the on boarding, off boarding, contract management, budget follow-up, invoicing of external staff and all related data enquiries. Through continuous improvements of processes, the team drives innovation and strives to reduce transactional costs through continuous streamlining of the activity processes and by adopting a partnership approach to accompany our clients and suppliers on their journey. The team works with both internal and external clients and suppliers located in different locations.

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 72 countries, with around 200 000 Employees ? including more than 150 000 in Europe.

• Our presence in Portugal Present in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialized financial services, and Corporate & Institutional Banking for corporate and institutional clients.

In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.
  

• In case you are selected for this role, further documentation will be requested to support your hiring process.