We are currently Hiring a Order to Cash JUNIOR SPECIALIST with a good level of Dutch for a multinational market leader based in Linda-a-Velha, Lisbon.
Main responsibilities:

Executing daily activities and functions in Collections accurately and timely, mainly:

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  Customer/account queries to ensure that sales ledger balances on Customer Accounts are clean;
• 
  Learn and deploy collection techniques for due and overdue balances on customer accounts, maximizing On Time Payment for all Customers;
• 
  Notifying Senior Collections Specialist on risks debt to ensure mitigating actions are undertaken.
  
• 
  Collection activities based on Market Collection Strategy;
  
• 
  Responding to incoming collection concerns from the customer and internal stakeholders;
  
• 
  Analyzing and checking KPIs on quality of services provided and present during DORs;
  
  
• Participating in KPIs trends, performing root cause analysis of mistakes/errors and problem solving.

Ideal Profile:

• 
  Master degree in Accounting/ Finance/Economics, of benefit but not essential;
  
• 
  Proficiency in Dutch;
  
  
• Fluent in English;
  
  
• Analytical skills;
  
• 
  Prior experience working in a Shared Service Centre environment is an advantage;
• 
  Customer Satisfaction Oriented.

We offer:

• 
  An Opportunity to work in one of the world's largest companies;
• 
  Salary conditions compatible with experience;
• 
  Direct contract with our client;
• 
  Various incentives and protocols in force at the company;
• 
  Initial and continuous training.

We're waiting for you!
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Marketing & Comunicação

24566 - Lisboa

Lisboa - Lisboa