About the job

Managing client related tasks around withholding taxes and German capital gain taxes.

Your Main Activities Are

• Answer on external client requests

  
  

• Support colleagues and other teams in case of support required (e.g. in case of backlogs, counseling)

  
  

• Ensure the regular reporting to clients

  
  

• Guarantee the timely and correct processing of allocated tasks

  
  

• Increase the effectiveness and the quality of processes within her/ his area of competence

  
  

• Be closely involved and take initiative in the development, testing and implementation of procedural and technical enhancements (e.g. project or special tasks)

  
  

• Train newcomers and provide cross-training

  
  

• Ensure the implementation of Operational Risk Management procedures and tools in daily business and provide the full support to Risk Management, ORC, OPC, Compliance and Audit control initiatives

  
  

• Ensure the service, which is described in the Service Level Description or Service Level Agreement

  
  

• Guarantee the follow up of all rules given by the relevant regulation and legislation (e.g. Custody Law, KAGB, Investmentgesetz, WPhG)

  
  

• Ensure that transactions/investigations comply with the internal/external policies and regulations and that all audit requirements are met

  
  

• Ensure relevant deadlines and other performance standards are met

  
  

• Ensure the escalation of issues is reported to line manager

  
  

• Ensure up-to-date procedures are maintained

  
  

• Support the Business Continuity Planning concept of BP2S by means of participating in tests and highlight missing continuity preparations to management

  
  

• Immediately highlight incidents and all control deficiencies to department management and ORC, OPC

  
  

• Collect data for KPI & KRI-Management and prepare team performance statistics

  
  

• Ensures the communication flow within the team and between the teams of the Department

  
  

• Work closely together with Relationship Management, Sales and Product team providing expertise and support

  
  

• Participate in Client Services reviews and calls and participate in presentations accordingly

  
  

• Generate tax reclaims for clients

  
  

• Correctly deliver correctly tax forms to the /Global Custody Hub

  
  

• Clarify reclaim-related issues with clients and Global Custody Hub

  
  

• Monitor and follow-up of tax reclaims

  
  

• ldentify relevant tax changes

  
  

• lnitiate e-tax filing for eligible non-German clients

  
  

• Maintenance of tax documents for clients safekeeping accounts

  
  
• lssue tax vouchers and Fokusbank reporting
  

Profile and Skills to Success

• Bachelor Degree or equivalent

  
  

• Experience in client facing positions

  
  

• Good knowledge of Microsoft Office tools

  
  

• Ability to work and collaborate with others

  
  

• Attention to detail/rigor

  
  

• Organizational skills

  
  

• Ability to deliver/Results driven

  
  

• Communication skills - oral & written

  
  

• Client focused

  
  

• Fluent in English
  

Why joining BNP Paribas?

• Leading banking institution
  

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 72 countries, with around 200 000 Employees ? including more than 150 000 in Europe.

• Our presence in Portugal Present in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.

• In case you are selected for this role, further documentation will be requested to support your hiring process.