ManpowerGroup, Worldwide leader in Human Resources and a specialist managing Contact Centers is recruiting a customer support agent fluent in German.

Main Tasks:
• Customer support via any channel (phone, chat, email);
• Managing strong relationships with customers;
• Maintaining regular customer touch points to ensure a high right party contact rate.

Skills & Requirements:
• Fluency in German (C1/C2) & English(B1/B2) spoken and written;
• Excellent verbal and written skills;
• Problem solving;
• Schedule flexibility: shifts between 7am to 7pm;
• Minimum 6 months of customer support, service experience or sales experience;
• Excellent Customer Service Skills.

Offers:
• Competitive salary with an attractive bonus structure;
• Career progression opportunities;
• Great staff social events, Employee Committees and an energetic team environment;
• Opportunity to work in a multicultural environment.

Location: Porto – Portugal

*The training will start from home due to COVID 19. All the candidates must have a fiber internet service instaled.*