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IT Production Consultant (M/F)
de NBCC Lisboa em Lisboa (Publicado em 19-04-2021)
CHALLENGE
- Join our IT consulting team, which is growing fast.
SKILLS
- To be fully responsible for transverse file transfer platforms;
- Installation, upgrades, maintenance of the platforms;
- Production monitoring and resolution of technical incidents;
- Administration of internal and external data transfers, in connection to various partners;
- Customer support for the implementation of transfers, with support to the client for the resolution of application incidents;
- Support file transfer for production, prioritizing activities;
- Construction of scripts and follow-up of file transfers execution;
- Application monitoring and reporting;
- Analyze and prepare accurate documentation for production;
- Incident, Problem and Change Management support, in an enterprise environment, providing 3rd level support;
- Improvement and extension of operational system stability and performance;
- Creation and improvement of operational guidelines, implementation guidelines and work instructions, and necessary documentation;
- Implementation of Standard Work Requests;
- Very good troubleshooting skills;
- Develops scripts for automation and batches, in close collaboration with development teams.
- Creates scripts according to internal;
- Ability to support and monitor services on production servers;
- Technical writing skills, to write the proper documentation according to internal regulations;
- Common file transfer protocols knowledge: FTP, SFTP, PeSIT;
- Stonebranch Universal Agent: UDM (Data Mover), UEM (Event Monitor), UCMD (Command Manager);
- Swift File-Act, Swift FIN financial protocols;
- Axway Synchrony Platform: Gateway XFB, Integrator, PassPort, Sentinel, Composer, Interpel, CFT;
- Construction and experience of Scripting Shell Unix and chains in JCL;
- Experience in Linux Admin services and tools;
- Experience with virtualization technologies, such as VMware and Cloud environments;
- ITIL / IPC knowledge;
Nice to Have:
- Scripting Perl, PHP, Python is a plus;
- MQseries is a plus;
- EGEN for job construction;
- Technical knowledge in application servers as: Apache Tomcat, Apache HTTP, JBOSS;
- Experience with the following technologies is an advantage: Network Knowledge (TCP/IP), Scripting (Shell, Perl, Powershell...), Nagios;
- ServiceNow as an advance user;
Must Have:
- Able to work in a global team and in a multiple cultural environment;
- Experience in working alongside internal and external providers, in an international context;
- Able to follow change management procedures and internal guidelines;
- Proactivity and results orientation;
- Strong tracking, coordination, and planning skills;
- Ability to identify and implement process and/or application improvements;
- Strong analytical and problem-solving skills;
- Must be able to work on multiple simultaneous tasks with limited supervision. Ability to work effectively under pressure;
- Quick learner, motivated self-starter with a demonstrated ability to learn new technologies quickly;
- Excellent customer service, interpersonal, communication, and team collaboration skills;
- Flexibility in the working schedule is required (including overtime or weekend/holiday);
- On-call permanency could be required;
- Ability to travel/ability to be relocated for short periods in other European countries;
- English mandatory: C1 - Proficient user - Interview in English will be required;
- French highly valued: B1 ? Intermediate;
- Common European Framework of Reference for Languages.
CONDITIONS
- Integration in a company in strong growth for several years;
- Permanent employment contract;
- Salary package compatible with the function and experience demonstrated;
- Health insurance;
- Continuing education;
- Professional development.
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