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IT Production Consultant
de CGI Inc Lisboa em Lisboa (Publicado em 16-04-2021)
Position Description:
We are looking for IT Production Consultant to join our amazing team.
Your future duties and responsibilities:
- To be fully responsible for transverse file transfer platforms
- Installation, upgrades, maintenance of the platforms
- Production monitoring and resolution of technical incidents
- Administration of internal and external data transfers, in connection to various partners
- Customer support for the implementation of transfers, with support to the client for the resolution of application incidents
- Support file transfer for production, prioritizing activities
- Construction of scripts and follow-up of file transfers execution
- Application monitoring and reporting
- Analyze and prepare accurate documentation for production.
- Incident, Problem and Change Management support, in an enterprise environment, providing 3rd level support
- Improvement and extension of operational system stability and performance
- Creation and improvement of operational guidelines, implementation guidelines and work instructions and necessary documentation
- Implementation of Standard Work Requests
- Very good troubleshooting skills
- Develops scripts for automation and batches, in close collaboration with development teams.
- Creates scripts according to internal.
- Ability to support and monitor services on production servers.
- Technical writing skills, to write the proper documentation according to internal regulations
Required qualifications to be successful in this role:
- Common file transfer protocols knowledge: FTP, SFTP, PeSIT
- Stonebranch Universal Agent: UDM (Data Mover), UEM (Event Monitor), UCMD (Command Manager)
- Swift File-Act, Swift FIN financial protocols
- Axway Synchrony Platform: Gateway XFB, Integrator, PassPort, Sentinel, Composer, Interpel, CFT
- Construction and experience of Scripting Shell Unix and chains in JCL.
- Experience in Linux Admin services and tools.
- Experience with virtualization technologies, such as VMware and Cloud environments.
- ITIL / IPC knowledge.
- Nice to Have:
- Scripting Perl, PHP, Python is a plus
- MQseries is a plus
- EGEN for job construction
- Technical knowledge in application servers as: Apache Tomcat, Apache HTTP, JBOSS
- Experience with the following technologies is an advantage: Network Knowledge (TCP/IP), Scripting (Shell, Perl, Powershell...), Nagios
- ServiceNow as advance user
Non-Technical Skills:
Must Have:
- Able to work in a global team and in a multiple cultural environment
- Experience in working alongside internal and external providers, in an international context
- Able to follow change management procedures and internal guidelines
- Proactivity and results orientation
- Strong tracking, coordination and planning skills
- Ability to identify and implement process and/or application improvements
- Strong analytical and problem-solving skills
- Must be able to work on multiple simultaneous tasks with limited supervision. Ability to work effectively under pressure.
- Quick learner, motivated self-starter with a demonstrated ability to learn new technologies quickly
- Excellent customer service, interpersonal, communication and team collaboration skills
- Flexibility in the working schedule is required (including overtime or weekend/holiday)
- On-call permanency could be required
- Ability to travel / ability to be relocated for short periods in other European countries
- English mandatory: C1 - Proficient user - Interview in English will be required
- French highly valued: B1 ? Intermediate
- Common European Framework of Reference for Languages
Skills:
- FTP
ITIL
Linux
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change?supporting our clients? digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
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