Distrito: Lisboa
Concelho: Lisboa
Horário: Completo
Descrição:
MANPOWERGROUP Portugal, Líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Revisor de Conteúdos (m/f) para prestigiado Cliente localizado no distrito de Lisboa
Responsabilidades:
? Processing and reviewing accounts that have been flagged for review due to having uploaded potentially sensitive content to ensure there are no violations of policies
? Responding to notification of potentially sensitive information in an appropriate manner by validating the inquiry and performing further investigation. This may include cooperating with subject matter experts to respond or support in the response to inquiries or escalations. Raising these to the correct person which may include but is not limited to external third parties, the client or Accenture.
? Understanding and performing content reviews under supervision for International and Domestic cases following client processes and procedures at all times.
? Ensuring all social media content complies with all published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to
? Being accountable for workable solutions and processes within your specific area of responsibility
? Escalating issues to Accenture or client Point of Contact as appropriate
? Addressing most non-routine issues
? Ensuring all work is performed in accordance with SLAs and metrics.
? Responsible for other activities assigned
Requisitos:
Experiência necessária: 1 ano em função similar
Habilitações mínimas: 12º ano de escolaridade
Habilitações preferenciais: Licenciatura
Formação específica: Sem formação específica necessária
Conhecimentos de informática: null
Competências comportamentais: ? Great communication and interpersonal skills
? Enthusiastic, positive attitude with a strong willingness to learn
? Team player
Competências técnicas: ? Good knowledge of internet and associated technologies
? 1-2 years? experience in a professional work environment
? Fluency in one of: French and German;
? Proficient in English
? Strong attention to detail
Data de validade: 09/04/2021