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ENGLISH CUSTOMER SUPPORT AGENT (M/F) Full-time

de Freelance Recruiter Lisboa em Lisboa (Publicado em 22-03-2021)

Do you care about customer service? Are you into social media? Then this job is definitely for you:)

Come and join us in one of the best places to work in Lisbon with a multicultural team from all over the world.

We are on the lookout for English Customer Delight Representatives.

The challenge?

- Support (by chat, email or phone) and help small and medium sized businesses grow.
- Support and expand the self serve advertising base for SMB (Server Message Block) clients in the online and digital advertising domain.
- Provide sales support for all self service products.
- Provide product and tool support to improve clients’ experience.
- Identify trends and solve problems facing multiple SMB clients.
- Provide product insights and feedback from our customers to our engineering crew.

Are you the right person for this role? Then you must be:

- Fluent in English (C2 Level or Native).
- Good with computers.
- Had some previous experience in customer service or/and customer support.
- Really good at talking to other people.
- A good listener with an easy going personality.

What do we have to offer?

- All the training you need;
- Competitive salary package;
- Fixed-term, renewable employment contract;

For those of you interested please share your CV and we will get in touch.

Best of luck:)


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