• Implement new technical solutions that improve the operations on Digital products

• Identify and implement opportunities for automation

• Implement various configurations on systems owned by Digital Success (sys admin)

• Train Digital Success team members on newly adopted technology

• Help upskilling colleagues in technical tasks already in scope

• Be the bridge between other 3rd line teams and Digital Success from a technical perspective

• Develop new solutions on any platform that eliminate friction in end user experience

• Investigate and solve complex issues arriving to Digital Success team

• Produce easy to follow documentation, using language normal humans can understand Qualifications

• 2+ years experience in Service Desk position on an international environment

• Strong technical background, both in software as in end user hardware

• Experience in Mac and/or Windows configurations

• Experience in Google Suite, Atlassian products

• Experience in conferencing technologies is a plus

• Experience in programing in a strong plus

• A degree in Computer Information Systems is a plus

Resposta: <endereço ocultado>

Poderá encontrar o anúncios original publicado em: https://www.itjobs.pt/oferta/376900/service-desk