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Dutch Customer Support Advisor
de SpotON Connections Lisboa em Lisboa (Publicado em 18-02-2021)
Our client is looking for Dutch Advisors for a world market leader in the premium domestic appliance segment.
Responsibilities:
Requirements:
What we offer:
If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to [email protected]
Responsibilities:
- Provide support to the customers assigned to this project
- Being a part of a specialized team in customer?s requests through written and phone communication
- Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
- Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
- Internal growing opportunities based on performance
- Starting on remote basis and eventually moving to the offices
- Meet and exceed quality goals, compliance regulations and productivity targets
Requirements:
- Remote work requires a high-speed Internet Service with a basic landline telephone service
- High customer and service orientation.
- Rational and analytical thinking.
- Native level or Proficient level of spoken + written Dutch
- Ability to multi-task.
- Secure PC handling and high technical affinity.
- For non-EU applicants, a valid work permit is required
- Be local or willing to relocate to Portugal
What we offer:
- Competitive wages ? base + language + performance + special bonus
- 40 hours/week
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- A safe, friendly, creative, innovative and technological organization
If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to [email protected]
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