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Client Development Analyst
de BNP Paribas Lisboa em Lisboa (Publicado em 02-12-2020)
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 71 countries, with 200 000 Employees ? including more than 150 000 in Europe and 6 000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, the Group has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Thanks to its international presence and regular and close collaboration among its businesses, BNP Paribas has the resources to support all clients - individuals, entrepreneurs, SMEs, large corporates, institutional investors and community organizations - with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialized financial services, and Corporate & Institutional Banking for corporate and institutional clients.
Global Markets is BNP Paribas? capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutional, Corporates, Private Banks and Retail distribution networks.
Client Development supports Global & Regional Sales, Trading and Markets 360 Heads in driving steady increases of wallet shares and client profitability with target clients, through client forums, client prioritization, client planning and survey intelligence.
The local team?s main goal is to help the team specialists in London, New York and Hong Kong encouraging more rigor to the sales process globally by providing them all the necessary information to drive accurate business decisions. The team promotes and directly contributes to reporting automation for a greater level of client intelligence and information-sharing.
ROLE AND RESPONSIBILITIES
- Working with client data and analytics team for Client Development reporting
- Promoting automation of Client Development deliverables, acting as the bridge between IT teams and the business
- Producing relevant documentation to be used in regional and global client reviews
- Preparing regular reports measuring the performance of the business
- Analysing the results from external surveys to be distributed to the business
- Supervising client data quality
- Overseeing the systematic follow-up on all action points from account plans and client reviews
- Promoting the usage of Client Development?s reports and Client Relationship Management?s tools
- Maintaining the team?s SharePoint page
- Managing Client Development?s master files
PROFILE
- An overall understanding and interest in the financial world
- Strong interpersonal skills and a structured, methodical approach
- Results oriented with track record of achieving established targets
- Strong communication skills, verbal and written in both native and English languages
- Ability to translate technical into business terms, and vice-versa
- Organizationally sensitive and a team player
- Ability to prioritize by considering possible impact on the business
- Passion, tenacity and resilience in an ever changing environment
- Strong Excel and PowerPoint knowledge
- Knowledge of Client Relationship Management tools
- VBA and/or Python skills are a plus.
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
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