BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 71 countries, with 200 000 Employees ? including more than 150 000 in Europe and 6 000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, the Group has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Thanks to its international presence and regular and close collaboration among its businesses, BNP Paribas has the resources to support all clients - individuals, entrepreneurs, SMEs, large corporates, institutional investors and community organisations - with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

You would integrate Neolink Administration team as operational analyst on Neolink platform.
The team is composed of 2 persons in Paris and 14 in Portugal in dual office setup.
The Analyst role is to coordinate, understand, analyse and implement the access requests based on Neolink solution.

ROLE AND RESPONSIBILITIES

• Activation of Neolink services: reception and control of subscriptions, accounts and user access requests (internal and external client) in order to:

  
  

  • Guaranty access security and detect potential risk request

    
    

  • Suggest to clients adapted solutions in line with jurisdiction policy
    

  • Control the requests compliance related with official procedure and Service Level Agreement
    

  • Implement validated requests

    
    

• Call and email support centre to assist end user in the access requests on Neolink:
  

  • Locations support (take over and assistance in admin tasks)
    

  • Internal support in the deployment projects for Neolink
    

  • Follow up of client on boarding process in Neolink

    
    

• Participate in the organisation of the service
  

• Ensure support shifts
  

• Welcome and integration of new comers
  

• Update control and procedures documentation

  
  

PROFILE

• Proficient in English, French preferable

  
  

• Bachelor degree in relevant area

  
  

• Professional experience in banking operations preferable

  
  

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.