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Account desk Officer
de BNP Paribas Porto em Porto (Publicado em 24-11-2020)
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 71 countries, with 200 000 Employees ? including more than 150 000 in Europe and 6 000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, the Group has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Thanks to its international presence and regular and close collaboration among its businesses, BNP Paribas has the resources to support all clients - individuals, entrepreneurs, SMEs, large corporates, institutional investors and community organisations - with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.
ROLE AND RESPONSIBILITIES
The Paris Account Desk Officer will be part of the Institutional Investors team, which is dedicated to Asset Managers, Asset Owners and some Corporate Clients that are booked in the Paris location. The main service provided to these client categories is Global Custody.
Explains and collects the necessary documentation to comply with BP2S account opening policy (Account Opening Form / Cash Account Agreement / USD Compliance Form / Power of Attorney / Authorized Signatories Lists...) during the onboarding stage
- Explains and collects the necessary documentation to comply with BP2S account opening policy (Account Opening Form / Cash Account Agreement / USD Compliance Form / Power of Attorney / Authorized Signatories Lists...) during the onboarding stage
- Manages Clients requests with the different relevant teams (Relationship Manager, Client Service Manager, Network Teams, Client Admin, Account Referential...). In this framework, the Account Desk Officer can have a project management role within his scope of responsibility.
- Explains to clients how their accounts are operating, ensuring that the services delivered are aligned with the Service Level Agreements (SLA). In this framework, the Account Desk Officer can participate in Client follow-up meetings (transversal or dedicated to specific topics (ex: Tax, Settlement, Custody?)
- Creates a strong understanding of the clients? needs throughout operations and across the business according to BP2S quality requirements
PROFILE
- Previous work experience (at least 1 year) in Global/Local Custody & Settlement environment, preferably in a client facing role;
- Knowledge of Client onboarding processes; knowledge of account opening requirements in local markets will be considered as a plus
- Ability to strike the right balance between client service and the need to comply with risk-avoiding procedures
- Ability to analyze and synthesize a set of issues and put forward recommendations
- Capacity to communicate effectively with clients
- Ability to deal with diverse levels of seniority (clients and business partners)
- Must be able to get to the ?bottom? of issues and challenge assumptions
- Ability to modify work practices to respond to an ever changing environment
- Easily adaptable and capable of dealing with change
- Proficient English & French is mandatory
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
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